Signs that your company needs scalable technology
Many companies only begin to realize that the platforms they use are not prepared for growth when they start to feel the negative effects. Repetitive and manual processes, over-reliance on Excel, difficulty in keeping track of orders, stock, or customers.
Other signs include a lack of communication or poor communication between departments—for example, the sales department does not communicate with logistics or customer support—and difficulty extracting data for analysis. When information is spread across multiple systems or platforms, response times and errors increase, compromising the customer experience.